Workforce Health & Safety
Our Approach to Workforce Health And Safety
The welfare of our employees, customers, contractors, and communities is our number one priority. Milestone is committed to driving a safety culture that empowers employees and contractors to act as needed to work safely and to stop the job if conditions are deemed unsafe. We strive every day to be incident-free and to achieve our goal of ZERO recordable incidents. We have a consistent record of meeting this goal for both 202010 and 2021, and we remain diligent in our efforts to maintain our industry-leading safety culture.
Milestone’s culture of safety begins with a leadership and governance structure that sets the tone for participation, respect, accountability, and continuous improvement. Through our comprehensive health, safety, and environment (HSE) programs, we advance our commitment to safety by ensuring roles and responsibilities,
performance expectations, and operating procedures are clearly defined for every level of the organization.
2020 and 2021 Safety Record
Our commitment to safety is reflected in our outstanding safety record:
Total Recordable Incident Rate
We believe there is a safe way to perform every job and that effective teamwork and communication are the key to preventing injury. Each member of our team plays a vital role in creating a safe working environment. We ensure every new employee thoroughly understands our safety policies and procedures from day one by requiring participation and completion of our mandatory safety orientation training and our Short Service Employee (SSE) program.
We ensure our employees are up to date on safety matters by holding weekly, monthly, and quarterly safety meetings and training sessions that brief our personnel on safety alerts, changes in policies and procedures, best practices, and key areas for improvement. Our weekly meetings are known as “Toolbox Talks” and they are utilized to communicate safety topics or general information regarding operations at a facility. On average, our operations personnel receive approximately 20 hours of safety education and training each year. Contractors and visitors receive a facility orientation that highlights the operation, task-specific hazards, and general hazards associated with the facility.
The SSE Program allows for adequate in-field training and exposes the new employee to Milestone’s work culture, safety expectations, and established procedures. Following the completion of this program, continuing employees “graduate” and are established as non-SSE or established employees.
This program ensures potential employees are adequately trained and have a full understanding of Milestone’s safety policies and procedures.
Our facilities are subject to routine internal HSE inspections and audits, which are important tools we use to evaluate whether safety protocols are being followed and to identify potential hazards. Each month, site managers grade their operations against a standard inspection checklist and make improvements and
corrections as needed. At field sites, Milestone utilizes behavioral-based safety, whereby employees observe others doing their jobs and provide both positive and negative feedback as to whether observed actions are safe or at risk. By involving employees and giving them the responsibility to observe others, safe actions are
recognized immediately, while potentially unsafe actions are addressed immediately. We reward site managers for their efforts to ensure their facilities pass quarterly audits. We use the results of our inspections and audits to pinpoint areas of non-compliance to be remedied, opportunities for process improvement, and topics to be further discussed in training. Additionally, Milestone has a Stop Work Authority policy that empowers and expects individual employees to stop work immediately if they encounter a potentially unsafe condition. All Milestone employees have the authority and responsibility to stop any task or operation where concerns or questions exist regarding the control of health, safety, and environmental risks. No work shall resume until all issues and concerns have been adequately addressed.
10 2020 Industry rates per 100 full-time workers was 3.5 for waste management and .5 for oil and gas extraction as per the U.S. Bureau of Labor Statistics.