Workforce Health and Safety

Workforce Health and Safety

Our deeply ingrained safety culture empowers all employees to create a safe environment and stop work immediately if unsafe conditions arise.

Milestone’s culture of safety begins with a leadership and governance structure that sets the tone for participation, respect, accountability, and continuous improvement. We advance our commitment to safety by ensuring roles and responsibilities, performance expectations, and operating procedures are clearly defined for every level of the organization.

The safety of our employees, customers, contractors, and people in the surrounding communities is always our highest priority. We provide extensive ongoing safety training, and continuously audit our protocols for adherence and improvement. Each member of our team plays a vital role in creating a safe working environment. We ensure every new employee thoroughly understands our safety policies and procedures from day one by requiring participation and completion of our mandatory safety orientation training and our Short Service Employee (SSE) program.

A STOP sign shape with the words "STOP WORK AUTHORITY"

Our Stop Work Authority policy empowers and expects individual employees to stop work immediately if they encounter a potentially unsafe condition. All Milestone employees have the authority and responsibility to stop any task or operation where concerns or questions exist regarding the control of health, safety, and environmental risks. No work shall resume until all issues and concerns have been adequately addressed.

On average, our operations personnel receive approximately 23 hours of safety training each year.


  • We strive to perform every job in the safest way possible, and believe teamwork and communication are the key to preventing injury
  • We ensure our employees are up to date on safety matters by holding routine safety meetings and training sessions
  • We adhere to internal HSE inspections and audits at all facilities, and evaluate whether safety protocols are being followed to identify potential hazards


Our site managers perform monthly inspections of their operations against a scorecard and make improvements and corrections as needed within a set period. We use the results of our inspections and audits to pinpoint areas of non‑compliance to be remedied, opportunities for process improvement, and topics to be further discussed in training.

We strive every day to achieve our goal of zero recordable incidents. After being incident-free in 2020 and 2021, we experienced two recordable incidents in 2022. Our management and field teams collaborated to complete a comprehensive review of the incidents and put in place appropriate mitigation strategies. We remain committed to the implementation of our safety management system and training program to keep our field and contract employees and communities safe.

At Milestone, we want our employees to have a direct say in safety. Each month, hourly employees hold Safety Committee meetings where they can discuss any safety concerns. This allows all employees to express any day-to-day concerns and allows employees to have a direct impact on creating a safe workplace.

A group of Milestone employees in a weekly Toolbox Talk.

Weekly Toolbox Talks are utilized to communicate safety topics or general information regarding operations at a facility. Highlighted topics include prevent slip-trip-fall, safe loading, and incident reporting.