Critical Incident Risk Management

Our Approach to Critical Incident
Risk Management

Our Executive Officers and company-wide management team maintain an open line of communication and stand ready to address any critical incidents and risks to Milestone’s business operations or employees.

Safety drives our business. At Milestone, we proactively work to prevent and prepare to respond to any emergency that may occur onsite. We have established safety policies, procedures, and manuals, and we are dedicated to continuous improvement in all aspects of our daily activities, especially with the safety of the environment, the public, and our employees. We pride ourselves on putting safety first.

Our comprehensive incident response plan establishes a clear chain of command and incident reporting requirements that enable us to expand our preparations for unplanned events:

  • Corporate Health and Safety Manual
  • Corporate and Facility Specific Emergency Action Plan (EAP)
  • Facility Specific Storm Water Pollution Prevention Plans (SWPPPs) & Spill Prevention Control & Counter Measures (SPCC) Plans
  • Emergency Evacuation and Shelter-in-Place Plans


Our extensive Health, Safety, and Environment (HSE) program provides the foundation for our critical incident risk management program. Our safety training, protocols and procedures, and routine site inspections help us to establish an industry-leading safety culture with a strong emphasis on minimizing risks in our operations, mitigating such risks, and identifying key performance indicators to continue to refine our programs.


Four Milestone employees having a discussion at an outside work site.